01
โ
Service Complete
Appointment is marked done in your system. Replied triggers automatically.
02
๐ฌ
Review Request Sent
Personalized SMS asks the customer to rate their experience 1โ5 stars.
03
โญ
Rating Received
Customer taps a star. AI routes the response privately or publicly.
04
๐
Owner Dashboard
Reviews, averages, and private complaints all surfaced in one view.